Terms & Condition

TERMS & CONDITIONS

Clients / Customers

AREEM EVENT MANAGEMENT

A Complete Event Management Company

Website: www.areem.in

Contact: 9830810742 / 7980801342

Email: info@areem.in

Location: Sonarpur, Kolkata – 700150

These Terms & Conditions (“Terms”) govern the services provided by AREEM Event Management (“AREEM”, “Company”, “Service Provider”, “we”, “us” or “our”) to the client (“Client”, “you” or “your”).By accepting a quotation, making an advance payment, signing a booking form/agreement, confirming a service through written communication, or instructing AREEM to commence work, the Client acknowledges that they have read, understood and accepted these Terms.

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SCOPE OF SERVICES

AREEM Event Management provides event planning, management, production, entertainment, creative, administrative and related support services.

Depending upon the quotation or service order, our services may include:

EVENT MANAGEMENT

Pre-Wedding Events
Wedding Events
Bridal Shower
Baby Shower
Rice Ceremony / Annaprashan
Birthday Celebrations
Marriage Anniversary
Corporate Events
Shows & Entertainment
Orchestra
Dance Shows
DJ Parties
Other Shows & Special Events
Funeral / Memorial Services

EVENT & PRODUCTION SERVICES

Decoration
Catering
Food Service
Camera Services
Photography
Videography
Choreography
Shows & Entertainment
Makeup Services
Purohit / Priest Services
Audio-Visual Services
Sound & Technical Support
Lighting and Event Production
Equipment Arrangement
Transportation
Design & Printing
Recognition Items / Awards / Mementos
Postage & Shipping
Miscellaneous Event Requirements

BUSINESS & PROFESSIONAL SUPPORT

Where specifically agreed in writing, AREEM may also provide or coordinate:

Office Services
Company Development Support
Software Development
Office Administrative Services
Company Project Development
Bank-Approved / Bank-Authorised Service Support, where applicable
RERA-related support/services, where applicable
Fire-related documentation, coordination or support, where applicable

Important: Services relating to banks, RERA, fire permissions, government authorities, statutory approvals or other regulated matters are subject to the requirements, decisions and approval processes of the relevant authority. AREEM does not guarantee approval unless expressly agreed in writing and legally within AREEM’s authority to provide.

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QUOTATION & SERVICE PACKAGE

All services will be provided according to the quotation, proposal, package, work order or service agreement accepted by the Client.

The quotation will specify, as applicable:

– Services included

– Quantity

– Event date

– Event location

– Event duration

– Number of staff/artists/vendors

– Equipment

– Materials

– Transportation

– Accommodation, where applicable

– Food/catering requirements

– Applicable taxes

– Total professional/service charges

– Payment schedule

– Additional charges, if applicable

Any service not specifically mentioned as included in the accepted quotation shall be treated as an additional service.

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BOOKING CONFIRMATION

A booking shall be considered confirmed when:

The Client accepts the quotation/proposal; and
The required advance/payment is received; and/or
A written confirmation or agreement is signed by the Client.

AREEM may decline to reserve a date until the required advance payment is received.

An event date is not guaranteed merely because the Client has discussed the event with AREEM.

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ADVANCE PAYMENT

The Client shall pay the agreed advance amount at the time of booking.

The advance payment is used for:

– Blocking the event date

– Vendor bookings

– Artist bookings

– Equipment reservations

– Material procurement

– Staff allocation

– Design and production work

– Transportation arrangements

– Other event preparation expenses

Once third-party vendors, artists, venues, equipment providers or other suppliers have been booked or expenses have been incurred, those amounts may become non-refundable, subject to the applicable vendor terms.

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PAYMENT SCHEDULE

Unless otherwise agreed in writing:

– Advance: As specified in the quotation

– Intermediate payment: As mutually agreed according to the stage of preparation

– Balance payment: Before or on completion of the event/service, as specified in the quotation

For certain events, AREEM may require the complete balance before the event date.

AREEM may suspend preparation, delivery, production or performance if a payment becomes overdue.

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DELAY IN PAYMENT

If the Client fails to make a required payment within the agreed time:

– AREEM may temporarily stop work;

– Vendor and artist bookings may be released;

– Equipment or service availability may change;

– Additional costs caused by the delay may be charged to the Client;

– The event date may no longer be guaranteed.

AREEM shall not be responsible for consequences arising directly from the Client’s failure to make payments on time.

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EVENT DATE & VENUE

The Client is responsible for providing accurate information regarding:

– Event date

– Event time

– Venue

– Venue address

– Guest/staff capacity

– Venue rules

– Access timings

– Loading/unloading arrangements

– Parking

– Electricity

– Water

– Permissions

– Restrictions imposed by the venue or authorities

Any change in venue, date, timing, guest capacity or event requirements may result in additional charges.

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VENUE PERMISSION & STATUTORY APPROVALS

The Client shall obtain or provide all permissions that are legally required from the venue, owner, society, local authority or other competent authority unless AREEM has expressly agreed in writing to arrange a particular permission.

Depending on the nature and location of the event, requirements may include permissions relating to:

– Fire safety

– Sound/noise

– Police/local authority

– Public gathering

– Traffic/parking

– Electricity

– Venue management

– Music/copyright/licensing

– Food and catering

– Temporary structures

– Other applicable permissions

Where AREEM assists with such permissions, the Client must provide accurate documents and information on time.

Approval or rejection by an authority is outside AREEM’s control.

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DECORATION SERVICES

Decoration may include, depending on the package:

– Stage decoration

– Mandap decoration

– Wedding decoration

– Floral decoration

– Entrance decoration

– Backdrop

– Lighting

– Pandal

– Ceremony decoration

– Table decoration

– Theme decoration

– Custom decoration

The final design may vary slightly from photographs, digital samples, references or concept images due to:

– Availability of flowers/materials

– Venue conditions

– Lighting

– Weather

– Structural limitations

– Colour/material availability

– Supplier availability

Major changes requested after design approval may attract additional charges.

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CATERING & FOOD SERVICES

Catering will be provided according to the agreed menu, quantity and package.

The Client must provide accurate information regarding the expected number of guests.

Additional guests beyond the agreed quantity may be charged separately.

Special dietary requirements, allergies, vegetarian/non-vegetarian requirements and other food instructions must be communicated sufficiently in advance.

AREEM shall not be responsible for an issue caused by inaccurate information supplied by the Client or by a third-party food supplier where such supplier is not under AREEM’s direct control.

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PHOTOGRAPHY & VIDEOGRAPHY

Photography and videography services will be performed according to the agreed package.

The Client shall provide reasonable access to the event and cooperate with the photography/videography team.

Coverage may be affected by:

– Venue restrictions

– Crowd movement

– Lighting conditions

– Weather

– Power failure

– Security restrictions

– Restricted access

– Client/guest interference

– Restrictions imposed by the venue

The exact number of photographs, edited photographs, videos, reels, albums, cinematic films or other deliverables will be determined by the quotation/package.

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CAMERA, AUDIO-VISUAL & TECHNICAL SERVICES

Technical services may include:

– Camera

– Projector

– LED/display

– Sound system

– Microphones

– Lighting

– Stage equipment

– Audio-visual equipment

– Recording equipment

– Other technical equipment

Equipment is subject to availability and suitability for the venue.

If equipment is damaged due to the Client, guests, venue staff or persons under the Client’s responsibility, the Client may be responsible for reasonable repair or replacement costs.

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ENTERTAINMENT, ORCHESTRA, DJ & ARTISTS

Entertainment services may include:

– Orchestra

– Singer

– Dance group

– Dance show

– DJ

– Live music

– Artists

– Celebrity/artist appearance

– Special shows

– Other entertainment programs

Artist availability is subject to confirmation.

If a particular artist becomes unavailable due to circumstances beyond AREEM’s reasonable control, AREEM may, where practical, offer an alternative artist or revised arrangement subject to mutual agreement.

Any artist-specific fee, travel, accommodation, technical rider or special requirement shall be treated according to the accepted quotation.

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CHOREOGRAPHY

Where choreography is included:

– The number of sessions/classes shall be as agreed.

– The Client must ensure that participants attend scheduled rehearsals.

– Delays or missed rehearsals caused by participants may affect the final performance.

– Additional rehearsal sessions may be charged separately.

– Changes to choreography after final approval may attract additional charges.

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MAKEUP & PUROHIT / PRIEST SERVICES

Makeup and Purohit/Priest services shall be provided according to the agreed package.

The Client must provide accurate event timing and required rituals/services in advance.

Religious customs, rituals and requirements may vary according to family and community practices. The Client should communicate specific requirements before the event.

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DESIGN & PRINTING

AREEM may provide:

– Invitation designs

– Posters

– Banners

– Flyers

– Flex

– Visiting cards

– Brochures

– Certificates

– Recognition items

– Event stationery

– Digital creatives

– Other printed/digital materials

The Client is responsible for checking names, dates, addresses, telephone numbers, spellings, photographs and other information before final approval.

Once a design has been approved for printing, AREEM shall not be responsible for errors that were present in the approved artwork.

Reprinting caused by Client-approved errors may be charged separately.

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RECOGNITION ITEMS

Recognition items may include:

– Trophies

– Mementos

– Certificates

– Medals

– Plaques

– Awards

– Other recognition materials

Final design, quantity and material will be based on the accepted quotation.

Changes after production has started may result in additional costs.

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TRANSPORTATION

Transportation services may include transportation of:

– Staff

– Artists

– Equipment

– Materials

– Decorations

– Food

– Event-related items

Additional charges may apply for:

– Additional trips

– Waiting time

– Parking

– Toll charges

– Loading/unloading

– Night transportation

– Route changes

– Additional distance

– Emergency transportation

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POSTAGE & SHIPPING

Shipping/postage charges may be charged separately where applicable.

AREEM shall not be responsible for delays, loss or damage caused by third-party courier/postal services after the package has been handed over to the relevant service provider, except to the extent required by applicable law.

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OFFICE, COMPANY & PROJECT DEVELOPMENT SERVICES

For office services, company development, software development, office administration and project development, the scope of work shall be separately defined in the relevant quotation, proposal or project agreement.

The Client shall provide:

– Required information

– Documents

– Content

– Approvals

– Access credentials where legitimately required

– Feedback

– Decisions

– Other necessary materials

Project timelines may change where the Client delays providing required information, approvals, content or payments.

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SOFTWARE DEVELOPMENT

Where software development is provided, the following shall be specified separately:

– Project scope

– Features

– Technology

– Development period

– Testing

– Hosting

– Domain

– Maintenance

– Support

– Third-party services

– Source code ownership/licensing

– Payment schedule

Any feature or modification outside the agreed scope may be treated as additional work.

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BANK-APPROVED / BANK-AUTHORISED SERVICES

Where AREEM provides or coordinates bank-related services, the actual approval, sanction, disbursement, eligibility and terms of any financial product remain subject to the relevant bank or financial institution.

AREEM does not guarantee:

– Loan approval

– Loan amount

– Interest rate

– Disbursement

– Credit approval

– Eligibility

– Processing time

unless a separate written agreement lawfully provides otherwise.

The Client must provide accurate information and documents to the relevant institution.

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RERA-RELATED SERVICES

Where AREEM provides RERA-related support or coordination, the exact scope shall be stated in the quotation or separate agreement.

Any statutory registration, approval, filing or decision remains subject to the relevant authority and applicable law.

The Client shall provide complete and accurate documents and information.

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FIRE-RELATED SERVICES

Where AREEM provides fire-related coordination, documentation or support, such services shall be limited to the agreed scope.

Final approval, inspection, certification or permission remains subject to the competent authority.

AREEM does not guarantee approval where the decision rests with an external authority.

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CLIENT RESPONSIBILITIES

The Client shall:

Provide accurate information.
Make payments on time.
Obtain required permissions where responsibility has not been assigned to AREEM.
Provide venue access at the agreed time.
Ensure reasonable cooperation from guests/participants.
Provide timely approvals.
Inform AREEM of venue restrictions.
Provide accurate guest numbers.
Inform AREEM about special requirements.
Ensure that supplied photographs, music, logos, documents and other materials may lawfully be used.
Take responsibility for the conduct of guests and participants.
Protect AREEM’s equipment and property from intentional or negligent damage caused by the Client or persons under the Client’s responsibility.

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CLIENT-SUPPLIED CONTENT & MATERIAL

The Client is responsible for the legality and accuracy of materials supplied to AREEM, including:

– Photographs

– Videos

– Logos

– Names

– Music

– Text

– Documents

– Designs

– Trademarks

– Copyrighted materials

The Client shall obtain necessary permissions where required.

AREEM shall not knowingly use unlawful materials supplied by the Client.

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CHANGES TO SERVICES

Any change requested after confirmation may affect:

– Price

– Timeline

– Staff requirements

– Equipment

– Vendor bookings

– Artist availability

– Production requirements

AREEM will communicate additional charges where applicable.

Changes are subject to availability and feasibility.

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CANCELLATION BY CLIENT

If the Client cancels an event or service after confirmation:

– Advance payments may be non-refundable to the extent they have been used for bookings, procurement, preparation or third-party commitments.

– Cancellation charges may apply according to the quotation or separate agreement.

– Amounts already paid to third-party vendors may be subject to those vendors’ cancellation policies.

– Any completed work or non-recoverable expense may remain payable.

Where no separate cancellation schedule is stated in the quotation, the actual costs already incurred and reasonable cancellation commitments shall be considered.

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POSTPONEMENT / CHANGE OF DATE

If the Client requests postponement:

– The new date shall be subject to AREEM’s availability.

– Vendor, artist, venue, equipment and other availability shall be checked separately.

– Additional charges may apply.

– Previously incurred non-refundable expenses may remain payable.

A date change is not automatically treated as a free cancellation or free rebooking.

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CANCELLATION BY AREEM

AREEM may cancel or suspend a service in exceptional circumstances, including:

– Non-payment

– Material breach of these Terms

– Illegal activity

– Unsafe conditions

– Threat to staff, artists or vendors

– Unavailability caused by circumstances beyond reasonable control

– Government restrictions

– Venue cancellation

– Other circumstances making performance impracticable

Where applicable, AREEM shall communicate the situation to the Client and discuss a reasonable alternative.

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FORCE MAJEURE

AREEM shall not be responsible for failure or delay caused by circumstances beyond reasonable control, including but not limited to:

– Natural disasters

– Flood

– Cyclone

– Earthquake

– Fire

– Epidemic/pandemic restrictions

– Government orders

– Curfew

– Riots or civil disturbance

– War or similar emergency

– Major transportation disruption

– Power failure

– Venue closure

– Severe weather

– Unexpected authority restrictions

– Other events beyond reasonable control

In such circumstances, AREEM and the Client shall attempt to find a practical alternative, postponement or revised arrangement.

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SAFETY & SECURITY

AREEM reserves the right to stop or modify an activity where there is a serious and immediate safety risk to staff, artists, guests, equipment or property.

The Client must inform AREEM of known hazards at the venue.

Unsafe electrical connections, unstable structures, restricted access or other hazardous conditions may require modification or suspension of services.

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DAMAGE TO EQUIPMENT & PROPERTY

The Client may be responsible for damage to AREEM-owned or hired equipment where the damage results from the intentional or negligent actions of the Client, guests, participants or persons under the Client’s responsibility.

The amount payable shall be based on reasonable repair or replacement costs and any applicable third-party supplier charges.

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THIRD-PARTY VENDORS

AREEM may use third-party professionals, vendors, artists, technicians, caterers, transport providers, photographers or equipment suppliers.

Where a third party is engaged as part of the service:

– Availability is subject to the third party.

– Third-party terms may apply.

– AREEM may coordinate the vendor on the Client’s behalf.

– Additional third-party charges may be payable where applicable.

AREEM will make reasonable efforts to coordinate third-party services included in the agreed packag

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QUALITY & SERVICE DELIVERY

AREEM will use reasonable professional care and skilled personnel appropriate to the agreed service.

The exact appearance or result of creative services may vary due to venue conditions, material availability, weather, lighting, audience behaviour and other circumstances.

Minor variations that do not materially change the agreed service shall not be treated as a failure to provide the service.

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PHOTOGRAPHS, VIDEOS & PROMOTIONAL USE

Unless the Client provides a written objection before the event, AREEM may request permission to use selected photographs or videos of the event for:

– Portfolio

– Website

– Social media

– Promotional materials

– Company presentations

For private, sensitive or funeral/memorial events, AREEM should obtain specific consent before promotional use.

The Client may request that specific images or materials not be used publicly.

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PRIVACY & CONFIDENTIALITY

AREEM shall handle Client information for legitimate business and service purposes.

Personal information may be shared with relevant employees, vendors or service providers where reasonably necessary to deliver the agreed services.

AREEM shall take reasonable steps to protect confidential information.

The Client should not provide unnecessary sensitive personal information.

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FUNERAL / MEMORIAL SERVICES

For funeral and memorial services, AREEM will provide services according to the agreed requirements and with appropriate dignity and sensitivity.

The Client shall provide accurate information regarding:

– Date and time

– Location

– Ceremony requirements

– Religious/customary requirements

– Transportation

– Floral/decorative requirements

– Number of attendees

– Other necessary arrangements

AREEM may require appropriate identification, permissions or instructions where necessary for lawful service delivery.

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COMPLAINTS & SERVICE ISSUES

If the Client has a complaint regarding a service, the Client should notify AREEM as soon as reasonably possible.

Where an issue can reasonably be corrected during the event, AREEM should be given an opportunity to address it.

Complaints relating to third-party services may also be subject to the third party’s applicable terms.

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LIMITATION OF RESPONSIBILITY

AREEM shall not be responsible for delays, losses or service interruptions caused by circumstances outside AREEM’s reasonable control.

AREEM’s responsibility for a particular service shall be limited to the scope of that service and the applicable agreement, subject to rights and remedies that cannot lawfully be excluded or limited.

Nothing in these Terms is intended to exclude any liability or consumer/legal right that cannot legally be excluded.

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TAXES & GOVERNMENT CHARGES

Applicable taxes, government charges, licence fees, permission fees, venue charges, royalty/licensing charges, tolls, parking charges or other statutory charges shall be payable as specified in the quotation or as otherwise required.

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INTELLECTUAL PROPERTY

Unless otherwise agreed in writing:

– AREEM’s original designs, concepts, layouts, templates and creative materials remain AREEM’s intellectual property.

– Client-owned logos, trademarks, photographs and content remain the property of the Client or their respective owners.

– Third-party materials remain subject to their respective ownership/licensing rights.

Any transfer of ownership or source files shall be governed by the applicable quotation or separate agreement.

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CONFIDENTIALITY OF BUSINESS INFORMATION

Both parties should keep confidential business information received during the project and should not disclose such information to unrelated third parties except where:

– Required for performance of the service;

– Required by law or authority;

– Already publicly available;

– Necessary for professional/legal/accounting purposes.

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COMMUNICATION & APPROVAL

Communication may take place through:

– Written agreement

– Email

– WhatsApp

– SMS

– Other agreed communication methods

For important decisions, AREEM may request written confirmation.

Client approval of designs, quotations, schedules or specifications may be treated as final approval for proceeding with the relevant work.

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ESTIMATES & ADDITIONAL WORK

Any estimate is based on the information available at the time of quotation.

If actual requirements differ materially from the information supplied by the Client, AREEM may revise the price after communicating the change.

Additional work shall be charged separately where it falls outside the agreed scope.

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NO GUARANTEE OF EXTERNAL APPROVAL

For services involving:

– Banks

– Government authorities

– RERA

– Fire authorities

– Police

– Municipal authorities

– Licensing authorities

– Venues

– Third-party vendors

AREEM cannot guarantee the decision, approval, timing or outcome of the external organisation unless such guarantee is legally possible and expressly provided in writing.

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PROFESSIONAL CONDUCT

AREEM and the Client agree to maintain professional and respectful communication.

Abusive, threatening, discriminatory or unsafe behaviour towards AREEM employees, artists, vendors or service providers will not be accepted.

AREEM may suspend services where staff safety or security is seriously compromised.

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TERMINATION

Either party may terminate a continuing service/project where permitted by the applicable agreement.

Termination shall not automatically cancel amounts already earned, completed work, approved expenses or non-refundable third-party commitments.

Any termination consequences shall be determined according to the relevant quotation/agreement and applicable law.

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DISPUTE RESOLUTION

The parties should first attempt to resolve any dispute through good-faith discussion.

If the matter cannot be resolved informally, the parties may use an appropriate dispute-resolution mechanism or legal remedy available under applicable law.

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GOVERNING LAW & JURISDICTION

These Terms shall be interpreted subject to applicable laws of India.

For matters where a specific court jurisdiction is legally applicable, the relevant jurisdiction shall be determined in accordance with applicable law and the parties’ valid written agreement.

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AMENDMENT OF TERMS

AREEM may update its standard Terms & Conditions from time to time.

The Terms applicable to a particular booking shall normally be the version accepted by the Client for that booking, together with any specific written terms contained in the quotation or agreement.

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ENTIRE AGREEMENT

The accepted quotation, service order, invoice, booking confirmation and any separately signed agreement together with these Terms constitute the understanding between AREEM and the Client for the relevant service, to the extent applicable.

Where there is a conflict between a specific written agreement and these general Terms, the specific written agreement shall generally prevail for that particular service.

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CLIENT DECLARATION

By signing or accepting the quotation/service agreement, the Client confirms that:

The Client has read these Terms & Conditions.
The Client understands the scope of services.
The Client has received information regarding applicable charges.
The Client understands the payment and cancellation provisions.
The Client has provided accurate event/project information.
The Client agrees to cooperate with AREEM and its authorised staff/vendors.
The Client accepts these Terms for the agreed services.

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CLIENT & COMPANY ACCEPTANCE

AREEM EVENT MANAGEMENT

Authorised Representative: __________

Name: ________________

Signature: _______________

Date: _____________

CLIENT

Client Name: _____________

Address: _______________

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Mobile: ________________

Email: _______________

Event / Project: ____________

Event Date: ______________

Venue: ________________

Signature: _______________

Date: _______________

PAYMENT DETAILS

Total Contract / Service Value: ₹_______

Advance: ₹_______________

Balance: ₹______________

Payment Due Date(s): ____________

Payment Mode: _____________

SPECIAL TERMS / CUSTOM REQUIREMENTS

For AREEM Event Management

“We Plan, We Manage, And We Create Memories.”

TERMS & CONDITIONS

For Faculty & Staff

AREEM EVENT MANAGEMENT

A Complete Event Management Company

Website: www.areem.in

Contact: 9830810742 / 7980801342

Email: info@areem.in

Location: Sonarpur, Kolkata – 700150

Purpose

These Terms & Conditions (“Terms”) establish the duties, responsibilities, professional standards, confidentiality requirements, payment conditions, and general rules applicable to all faculty, trainers, coordinators, event staff, temporary staff, freelancers, technicians, volunteers, and other personnel engaged by [Company Name] (“Company”) for events, programs, productions, workshops, and related activities.

By accepting an assignment from the Company, the Staff/Faculty member agrees to comply with these Terms.

Nature of Engagement

The Staff/Faculty member may be engaged on a full-time, part-time, temporary, contractual, freelance, project-based, or event-specific basis.
The engagement will be limited to the assignment or services agreed upon with the Company.
Nothing in these Terms shall automatically create a permanent employment relationship unless specifically stated in a separate written employment agreement.
The Company may assign duties, locations, event schedules, reporting responsibilities, and working hours according to operational requirements.

Duties and Responsibilities

The Staff/Faculty member shall:

– Perform assigned duties professionally and responsibly.

– Follow the event schedule and instructions provided by the Event Manager/Project Manager.

– Arrive at the assigned venue on time and remain available during the agreed working period.

– Maintain professional behavior with clients, guests, students, artists, vendors, colleagues, and other stakeholders.

– Properly handle equipment, materials, documents, costumes, props, or other Company/client property entrusted to them.

– Immediately report any accident, damage, loss, complaint, or operational problem to the responsible Company representative.

– Cooperate with other team members to ensure smooth execution of the event.

– Follow all reasonable safety, security, venue, and operational instructions.

Attendance and Punctuality

Staff/Faculty members must report to the venue at the time specified by the Company.
Late arrival may affect event operations and may be considered a breach of these Terms.
If a Staff/Faculty member is unable to attend an assigned event, they must inform the Company as early as reasonably possible.
Repeated absence, late arrival, or failure to report without reasonable notice may result in cancellation of future assignments or other appropriate action.

Dress Code and Professional Appearance

Staff/Faculty members must maintain a clean, professional, and event-appropriate appearance.
Where a specific uniform, dress code, ID card, badge, or costume is prescribed, it must be followed.
Staff must not wear clothing, accessories, or display material that may reasonably be considered inappropriate for the particular event or client environment.

Behavior and Professional Conduct

Staff / Faculty members must:

– Treat clients, guests, children, senior citizens, colleagues, artists, vendors, and other persons respectfully.

– Avoid abusive, threatening, discriminatory, harassing, or inappropriate behavior.

– Avoid arguments or confrontations at event venues.

– Not consume alcohol or prohibited substances while working or while representing the Company.

– Not engage in behavior that could reasonably damage the Company’s reputation.

– Follow the instructions of the designated Event Manager or authorised Company representative.

Confidentiality

The Staff/Faculty member shall keep confidential all non-public information relating to:

– Company operations;

– Client information;

– Event plans;

– Budgets and pricing;

– Vendor information;

– Business strategies;

– Guest information;

– Contact details;

– Photographs/videos not yet authorised for release;

– Production plans and schedules; and

– Any other confidential information obtained through the assignment.

Such information must not be disclosed to third parties without prior authorisation from the Company.

Client and Guest Information

Staff/Faculty members must not independently collect, sell, share, misuse, or distribute client or guest personal information obtained during an event.

Client telephone numbers, addresses, photographs, videos, identification documents, payment information, or other personal information must be handled responsibly and only for legitimate event-related purposes.

Photography, Video and Social Media

Staff/Faculty members must not publish confidential event information, backstage material, client documents, private conversations, or restricted photographs/videos without permission.
Where the event or client requires privacy, Staff/Faculty members must not post event-related photographs or videos on personal social-media accounts without prior approval.
Any authorized social-media content must comply with the Company’s branding and client instructions.
The Company may establish separate photography/video rules for individual events.

Company Property and Equipment

Any equipment, documents, uniforms, ID cards, props, devices, keys, materials, or other property supplied by the Company must be used responsibly.
Company property must be returned after completion of the assignment or whenever requested.
Loss or damage caused by negligence, intentional misconduct, or unauthorized use may be subject to recovery in accordance with applicable law and the relevant agreement.

Client Communication

Staff/Faculty members shall not make unauthorized commitments to clients regarding:

– Prices;

– Discounts;

– Refunds;

– Event changes;

– Additional services;

– Vendor appointments;

– Contractual commitments; or

– Other commercial matters.

Only authorized representatives of the Company may make binding commercial commitments on behalf of the Company.

Payments and Fees

Fees/remuneration shall be agreed upon before the assignment wherever reasonably practicable.
Payment may be made on an event basis, daily basis, monthly basis, project basis, or according to another mutually agreed arrangement.
Any applicable deductions, taxes, reimbursements, or expenses shall be handled in accordance with the applicable agreement and law.
Additional work or overtime should, where reasonably practicable, be approved by the authorized Company representative before being undertaken.
The Company shall not be responsible for unauthorized expenses incurred without prior approval.

Travel and Accommodation

Where travel or accommodation is required for an event:

The Company shall communicate the applicable arrangements in advance where reasonably practicable.
Reimbursement of travel or other expenses shall be subject to prior approval and applicable Company policy.
Staff must follow reasonable travel, accommodation, and safety instructions.
Personal expenses not approved by the Company shall normally be the responsibility of the Staff/Faculty member.

Substitution

A Staff/Faculty member shall not transfer or subcontract an assignment to another person without prior approval from the Company.

Where substitution is approved, the substitute must meet the Company’s requirements and may be required to provide identification and other relevant information.

Safety and Emergency Procedures

Staff must follow venue safety procedures and instructions from authorised personnel.
Any accident, injury, fire, security issue, medical emergency, or other serious incident must be reported immediately.
Staff must not undertake activities that they are not trained or authorised to perform.
Where an event involves children or vulnerable persons, additional safeguarding rules may apply.

Prohibited Activities

While representing the Company, Staff/Faculty members shall not:

– Steal, misuse, or intentionally damage property.

– Engage in harassment or abusive behaviour.

– Use client information for personal or commercial purposes.

– Make unauthorised financial commitments on behalf of the Company.

– Accept unauthorised commissions, kickbacks, or personal benefits from vendors or clients.

– Misrepresent themselves as an owner, director, or authorised representative of the Company.

– Use the Company’s name, logo, documents, or branding for unauthorised purposes.

Conflict of Interest

Staff/Faculty members should disclose any actual or potential conflict of interest that may affect their responsibilities.

They must not use a Company assignment to divert a Company client or business opportunity for their own personal benefit without prior written permission.

Non-Solicitation of Clients

During the period of engagement and for a reasonable period thereafter, Staff/Faculty members shall not knowingly use confidential Company information obtained through their assignment to directly solicit the Company’s clients for competing services, subject to applicable law.

This clause is intended to protect legitimate business interests and shall not prevent a person from carrying on lawful professional activities.

Intellectual Property and Event Materials

Unless otherwise agreed in writing, materials specifically created for the Company as part of an assignment—including event plans, designs, schedules, presentations, scripts, promotional materials, photographs, videos, documents, and other work products—shall be handled according to the Company’s agreement with the relevant Staff/Faculty member and applicable intellectual-property law.

Pre-existing materials owned by the Staff/Faculty member shall remain subject to their existing ownership rights unless separately agreed.

Cancellation of Assignment

The Company may cancel, postpone, reschedule, or modify an event because of client requirements, venue issues, weather, government restrictions, emergencies, operational requirements, or other circumstances.

Where an assignment is cancelled, payment or compensation, if any, shall be determined according to the applicable agreement, booking terms, or mutually agreed arrangement.

Termination of Engagement

The Company may discontinue a Staff/Faculty member’s engagement for reasons including:

– Serious misconduct;

– Repeated absence or lateness;

– Breach of confidentiality;

– Misuse of Company/client property;

– Unauthorised disclosure of information;

– Fraud or dishonesty;

– Serious violation of safety rules;

– Material breach of these Terms; or

– Other legitimate operational or contractual reasons.

Where appropriate, the Company may provide notice or an opportunity to address a breach, subject to the applicable agreement and law.

Force Majeure

Neither party shall be considered responsible for failure or delay caused by circumstances beyond reasonable control, including natural disasters, severe weather, fire, epidemic/pandemic restrictions, government orders, civil disturbances, transportation disruption, venue closure, or other unforeseen circumstances.

Compliance with Law

All Staff/Faculty members must comply with applicable Indian laws, venue regulations, safety requirements, and lawful instructions relevant to the assignment.

Nothing in these Terms is intended to remove or restrict any statutory right or protection available under applicable law.

Amendments

The Company may update operational policies and event procedures from time to time. Material changes to contractual terms should be communicated to the Staff/Faculty member and, where required, accepted in writing.

Dispute Resolution

Any dispute arising from the engagement should first be addressed through good-faith discussion between the Staff/Faculty member and the Company.

If the dispute cannot be resolved amicably, it shall be dealt with in accordance with applicable Indian law and the jurisdiction specified in the applicable agreement.

Jurisdiction: [City, State, India]

Acknowledgement and Acceptance

By signing below, the Staff/Faculty member confirms that they have read, understood, and agreed to comply with these Terms & Conditions and any additional written assignment-specific instructions provided by the Company.

OFFICE RULES AND REGULATIONS

The following Rules and Regulations shall apply to all employees of the Company while in the office’s premise at all times including break times and over time:

1. Each employee must act in accordance with the company’s policies orders rules regulations guidelines etc. applicable from time to time that is expected that each employee to maintain proper decorum.
2. Employees are expected to conduct themselves on the job in a manner that contributes to operating effectiveness productivity safety and a harmonious work environment. & roper registers must be maintained for easy tracking and record keeping.
3. Employee shall be under the influence of or could not using alcoholic beverages include drinking such beverages during the work hours.
4. Any employee arriving to work under the influence of alcohol or an illegal substance will not be permitted to work.
5. Employee is required to be at appointed work place and ready to begin work at the appointed starting time. “Irregular attendance or tardiness will not be tolerated and may result in termination from job.
6. Employees who will be late or absent from work must inform their Supervisor at least two hours prior to normal starting time.
7. Under no circumstances should employees leave the assigned work area early without permission from a supervisor.
8. Designated break times are assigned to have meals through Company.
9.Its their responsibility, Employees who work late or on overtime must ensure and would be checked that all lights air conditions and equipments are shut off when they leave the work place.
10. Dress code is to be followed strictly.
11. Employees must wear their uniforms locations where uniforms are required.
12. At the Company event time our employees are expected to look neat and presentable while on the job.
13. Those employees is worked behalf of Company Employees are not allowed to share their personal contact number.
14. Employees are not allowed to discuss about company event budget and anything else.
15. Those employees is worked behalf of Company if there is anything needs and discus their problem they can contact with company project manager or supervisor. Employee will not allowed to discus and disturb to our client.

If any employee does not comply with the above rules then the company will not be liable to pay the payment.

For the Company

Company Name: __________

Authorised Representative: _______

Designation: ___________

Signature: _____________

Date: ______________

Staff / Faculty Member

Name: _____________

Designation/Role: __________

Mobile Number: __________

Address: ____________

Signature: _____________

Date: ______________

Witness (if required):

Name: _____________

Signature: _____________

Date: ______________